for the past few weeks, the state of UK high street game stores has been hanging in limbo, the GAME administration fiasco has taken worse turn after worse turn and now it appears the company is fast approaching the end of the line. Rent was due on all of GAME and gamestation’s stores over the weekend and today further revelations seem to show that bills haven’t been paid and the stores are beggining to close.
GAME’s website has been taken down and displays only a brief message from it’s administrators outlining the situation, the only silver lining is that the message ends by saying the compny hope to be back online soon. This suggests that the company still hope to remain alive in one form or another, but the consumer advice which has been posted to the company’s website wont give any satisfaction to a lot of the people that it relates to.
1.Online Sales: We expect some disruption to our online services over the next few days while we make some changes. We apologise for the inconvenience this causes.
2.Refunds and Exchanges: Until further notice, we will not be able to offer refunds or exchanges for products purchased either before the administration or for products purchased from the date of the administration.
3.Pre-Orders: No new pre-orders can be taken until further notice. No refunds can be given for any pre-order deposits which have been paid. We are reviewing this over the next week.
4.gamestation Elite card: We have had to suspended use of gamestation Elite cards. This means that points can be earned but NOT redeemed until further notice.
5.Gift cards: We have also had to suspend gamestation gift cards. The value on these cards cannot be redeemed. If this changes, we will let you know. We apologise for the inconvenience this causes.
6.Pre-owned Software: You can still buy pre owned products at great prices in your local store or online. If you trade in a pre-owned software item then you will still be able to accrue reward points and use your trade in to exchange for another item. You will not be able to trade in pre-owned software for cash. If this changes, we will let you know. We apologise for the inconvenience this causes.
7.Pre-owned Hardware: We have had to suspend trade in for pre-owned hardware at this time. If this changes, we will let you know. We apologise for the inconvenience this causes.
8.Click and Collect titles: We have had to suspend this service. We apologise for any inconvenience this causes.
The above information basically tells us all that if you have any points, gift cards or paid pre order then the money is gone, never to be seen again, supposedly. On top of the online problems for the company, the first effects have been felt on the high street with some stores reportedly being told to close up in the middle of today.